Job Description
eCommerce Manager (Maternity Cover)
Job Type: Full Time (35hrs p/wk), Fixed-Term
Location: Hybrid working: 2–3 days in office (HA9), remainder remote
The Company:
Solis has partnered with an international brand, known for creating iconic products across the Fashion and Lifestyle space, looking for a eCommerce Manager to join their team on a 1 year maternity cover.
The business is driven by a culture of creativity, has built a collaborative work environment and is known for pushing boundaries in the products they produce.
The Role:
Our client is looking for an experienced and organised eCommerce Manager to join the team on a maternity cover contract. This role is central to supporting the growth of the Direct-to-Consumer (DTC) business and will involve working closely with the Head of Digital.
You’ll work closely with internal teams, external agencies, and senior stakeholders to ensure smooth website trading, deliver best-in-class customer experience, and meet commercial targets.
Strong analytical skills, attention to detail, and confidence working with data and Excel are essential, alongside the ability to plan, organise, and guide others. You’ll bring structure and focus to trading performance, merchandising, UX optimisation, and cross-functional planning.
Key Responsibilities:
- Manage day-to-day trading and product launch calendars across UK eCommerce sites
- Line management of 1 x eCommerce Assistant
- Coordinate with development and SEO agencies, digital teams, and internal stakeholders
- Act as main point of contact for external web development agency and third-party partners
- Monitor site performance and recommend trading actions to maximise sales and conversion
- Oversee product merchandising, pricing, and content in line with marketing and brand priorities
- Analyse product performance, website traffic, and conversion data to identify opportunities
- Review site UX and customer journeys, suggesting improvements to drive sales
- Support website integrations and functionality with ERP systems
- Collaborate with Finance and Planning teams on forecasting and performance tracking
- Lead weekly trade reporting and contribute to trading meetings with insights and actions
- Ensure website processes and trading best practices are consistently followed
About You:
To be successful in your application, you will already be working at a eCommerce Manager level, have previous line management experience and know what it takes to create great digital customer experiences.
You will have/be:
- Highly organised, with experience managing complex eCommerce activity across teams
- Strong commercial mindset with excellent analytical and Excel skills
- Confident interpreting website data to spot trading patterns and recommend actions
- Clear and collaborative communicator, comfortable guiding cross-functional teams
- Experience managing agencies and third-party tech partners
- Previous eCommerce trading and merchandising experience essential
- UX, UI, or CRO knowledge beneficial
- Familiarity with Google Analytics, Data Studio, AEM, and Magento advantageous
- Able to balance long-term planning with fast problem-solving
- Strong team player who works well under pressure and shifting priorities
Benefits:
The role offers a competitive salary between £45,000 - £50,000 and:
- 25 days annual leave plus Bank Holidays
- Bonus
- Private Medical Insurance (BUPA), Permanent Health Insurance, and Medicash Health Plan
- Excellent non-contributory pension scheme
- Employee discount up to 50%
- Access to 200+ retail discounts (Reward Gateway)
- And more…