Job Title: |
eCommerce Manager (Maternity Cover) |
Job Type: |
Full Time (35hrs p/wk), Permanent |
Location: |
Hybrid working: 2-3 days in office at HA9, rest working from home |
About Company:
Casio is a leading multi-national electronics FMCG company which prides itself on launching innovative designs and leading technologies to both consumer and B2B markets.
Behind each innovative product are our core values of "creativity and contribution" which we apply to everything we do. This core value is also channelled through to our employees, as their "creativity and contribution" plays a fundamental part in Casio’s continuous success.
The Role
We’re looking for an experienced and organised eCommerce Manager to join our team on a maternity cover contract. This role is central to supporting the growth of our Direct-to-Consumer (DTC) business.
You’ll work closely with internal teams, external agencies and senior stakeholders to keep our website trading smoothly, ensure best practice customer experience, and deliver against commercial targets.
Strong analytical skills, attention to detail, and confidence working with data and Excel are essential, alongside the ability to plan, organise and guide others. You’ll bring structure and focus to trading performance, merchandising, UX optimisation and cross-functional planning, keeping the wider team aligned to deadlines and goals.
This role reports to the Head of Digital and D2C.
Key Responsibilities
- Manage the day-to-day trading and product launch calendars across our UK eCommerce sites.
- Line management of 1 x eCommerce Assistant.
- Work closely with Development & SEO Agencies, Digital Executive and wider teams to coordinate tasks, maintain timelines and meet deadlines.
- Act as main point of contact for external web development agency and third-party partners.
- Monitor site performance and recommend trading actions to maximise sales and conversion.
- Oversee product merchandising, pricing and content in line with the marketing calendar and brand priorities.
- Analyse product performance, website traffic and conversion data to identify opportunities.
- Proactively review site UX, customer journeys and navigation, suggesting improvements to drive sales and reduce friction.
- Support website integrations and functionality with ERP systems.
- Collaborate with Finance and Planning teams on sales forecasting and performance tracking.
- Lead weekly trade reporting and contribute to trading meetings with clear insights and actions.
- Ensure website processes and trading best practices are consistently followed across teams.
About You
- Highly organised, with experience managing complex eCommerce activity across teams.
- Strong commercial mindset with excellent analytical and Excel skills.
- Confident interpreting website data to spot trading patterns and recommend actions.
- Clear and collaborative communicator, comfortable guiding cross-functional teams.
- Experience managing agencies and third-party tech partners.
- Previous eCommerce trading and merchandising experience essential.
- UX, UI or CRO knowledge beneficial.
- Knowledge of Google Analytics, Data Studio, AEM and Magento advantageous.
- Able to balance long-term planning with fast problem solving.
- Strong team player who works well under pressure and shifting priorities
Benefits:
What’s in it for you…
- 25 days annual leave plus Bank Holidays
- Competitive Salary and OTE bonus scheme
- Fantastic healthcare benefits:
- Private Medical Insurance via BUPA
- Permanent Health Insurance
- Medicash Health Plan
- Death in Service (4x salary)
- Excellent non-contributory Pension Scheme, from 8%-14%**
- Employee Discount, up to 50%**
- Anytime access to retail discounts at 200+ retailers (Reward Gateway)
- Anytime access to personal development and training courses via LinkedIn Learning and eConsultancy
Don’t miss out on this fantastic opportunity to join our team!
We positively encourage applications for our roles from all suitably qualified and eligible candidates and are determined to ensure that no applicant or employee receives less favourable treatment because of sex, race, disability, age, sexual orientation, gender identity, religion or belief, marital status, pregnancy or caring responsibilities.
If you require us to make any reasonable adjustments for you from application onwards, please get in contact with us.